Would you like indoor or outdoor seating? A table in the bar area or somewhere a little quieter? Are you celebrating anything that your server should know? These are the kind of questions hosts ask customers when adding them to the waitlist or making a reservation. When the customer states from the beginning their table preferences, this helps the host determine the best table for them before arrival.
Holding specific tables for parties with seating preferences allows hosts to rotate servers properly and prepare accordingly. For example, it's a setback to set up a large party indoors, prepare the table with silverware and water, only for them to come in and ask to be seated outside instead. Instances like these can interfere with the floor plan, server rotation, and back up the kitchen.
Hosts have to constantly check the status of current tables, like whether the check has dropped or if it needs to be bussed. Hosts try to hold tables for waitlisted guests and reservations for as long as possible, but this behavior can back up a list.
Simply calling or texting if they're using an iPad waitlist app , letting the restaurant know the group is running late can keep your operations running smoothly. Furthermore, some restaurants have a reservation policy where if guests don't call to let them know they are running late, the host will cancel the reservation. A 15 minute grace period is typically what most restaurants offer.
After this time, the host will give the table to the next party on the waitlist. It is a big deal when hosts hold an empty table that could go to other waiting guests. These reservation systems also send a text message to the customers, confirming their reservation or party on the waitlist, so it's a quick text if a customer needs to cancel. One of the most frustrating things for a host is when a person lies in an attempt to get seated sooner.
Telling a host that the entire party is here when they aren't will not get you seated faster. Restaurants prefer to sit parties altogether because it helps the server keep all of the guests at the same pace and turn tables faster.
What's worse is changing the size of the party at the last minute. There is a big difference between a party of four and a party of five. One additional person requires another chair and maybe even an extra table for the whole party to sit comfortably.
It's the little things, such as one less table to work with, that can back up the waitlist and reservations for a whole night. Thursday, Friday, and the weekend are typically the busiest days for most restaurants. The wait staff has more on their plate, so special treatment is a bit harder to come by.
Dining on the slower days of the week also can help customers spend more time enjoying themselves because time limits on tables may not be enforced, which we will discuss further below.
Surprisingly, many non-reservation restaurants will accommodate groups if someone calls in advance. While they can't guarantee a table, it helps the host prepare for the shift—and the wait time will likely be cut down.
And on the other hand, some restaurants may not accept reservations, but they do for large parties. Etiam porttitor finibus. Nam suscipit vel ligula at dharetra. Today, we live in an age of instant gratification. We can order anything online and have it delivered to home at the touch of a button. With this ease, we have become a culture that hates to wait. Waiting is difficult enough as an adult, but when you add children into the mix, it becomes even harder because they have less patience than we do.
The issue that is arising, though, is that many adults are running out of patience due to the fast-paced lifestyle that we all live. When people need to wait at a restaurant in Nashua on a busy Friday night, they get antsy. It is understandable, especially when you are hungry. However, there are a few restaurants that can help quell your waiting time.
Call ahead seating has become a phenomenon in chain restaurants across the country. While at one time the reservation was the way to go, it got replaced in many restaurants with only call ahead seating.
Call Ahead to Reduce Your Wait Have your name placed on a wait list and reduce waiting time. Call one of our locations before you leave the house or office, we will place your name to the wait list. When your entire party arrives at our restaurant we will issue you a pager and let you know what your reduced wait time will be. Call Ahead Seating is not a Reservation but it's a great way to shorten your wait in the Restaurant! The Distillery can cater your party or get together for up to 40 people in a comfortable and fun atmosphere, providing the very best food and drink.
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